We’ll miss you #NozstockFamily
Dear Nozstockers,
We are devastated that we find ourselves in this position once again but unfortunately we must announce the 22nd edition of Nozstock The Hidden Valley will be postponed and will now take place between the 21st and 24th July 2022.
Words can’t even begin to explain how we feel about having to postpone again. We’ve been working tirelessly to figure out ways that we can deliver a safe and secure event this July, which lives up to the expectations we’ve set for our really special and intimate festival. Ultimately, despite calls from the industry, COVID cancellation insurance has not yet been implemented and we have run out of time – economically, we cannot keep pushing on without this in place, especially with production costs rising every day and recent reports of increased cases and a possible delay to the roadmap. If we were to go ahead, the financial risk could affect Nozstock’s future beyond this year.
This coupled with recent supplier issues has created obstacles which we find insurmountable. We are no longer confident we could deliver the quality of event you’ve come to expect. So for now, our time is up for 2021. Believe us, it has been the hardest decision to make, which we have agonised over. A massive thank you to each and every one of you for your ongoing support and understanding – Nozstock would not be here without you. 🙏🏻
We will be working hard over the coming weeks to rollover as much of our amazing line up as possible with Andy C, Bill Bailey, Gentleman’s Dub Club, Submotion Orchestra, Calyx and Teebee, Break and Utah Saints already confirmed. The support that we had from you loyal Nozstockers combined with selling out so quickly gave us such hope for this year which makes this postponement even harder.
We know it’s a big ask but if you can rollover your ticket to 2022 it will help to support us and allow us to keep doing what we do best. We do understand that won’t be possible for everyone. Our waiting list will also rollover to 2022, and people on this list will be offered tickets as part of our resale before they go out to everyone, so do bear in mind that any refunded tickets could be snapped up quickly.
Your ticket will automatically be rolled over to 2022, but if you do want to apply for a refund, just log in to your TicketSellers account by 26th July 2021, and follow the instructions. Please be patient whilst TicketSellers help you all through this. For more details and FAQs about the postponement of Nozstock 2021 head to www.nozstock.com or to join the waiting list, head to: https://bit.ly/wait-list21
In the meantime, we do have some positive news. We are committed to bringing some form of Nozstock to your lives (and ours) this summer in the form of smaller, one day events which can be socially distanced if guidance requires. More details about these events will be released in the coming weeks.
Thank you everyone. We will be in the fields again and it will make it so much sweeter when we can come together at last. 🎉
Big love ❤️,
Noz HQ
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FAQs about the postponement of Nozstock 2020
Why is the festival not being postponed to later this year?
Without government backed insurance our situation remains precarious. We are also struggling to secure suppliers across multiple areas due to the impact of Covid-19 on businesses over the past year. This is why we have decided to reschedule this year’s festival to 21st – 24th July 2022, so we can plan with confidence and deliver you the level of event you expect and deserve.
How do I get a refund?
All tickets and extras will automatically rollover to 2021 so if you’ve already bought yours, you don’t need to do anything and as a family-run, independent festival, we thank you for your support – it will help Nozstock navigate these difficult times, and give you something to look forward to!
However, we do understand that not everyone is in the position to support us in this way. So if you wish to apply for a refund please login to your customer account here before June 1st 2020.
If you have a question regarding your order, you can contact Ticketsellers via their contact form here. Please be patient as they will be dealing with cancellation of multiple events given the current situation.
Refunds will be processed within 25 days. Our ticketing agent is working as hard as possible to sort everything out so please be patient.
I’ve already got a ticket to 2021. What can I do with it?
All tickets and extras (including carer passes, campervans, car parking, save your space pitches, boutique camping and Camplight pre-pitched tents) will remain valid for 2022 so if you want to secure your place at the farm next year you don’t need to do a thing.
However, if you wish to apply for a refund please login to your customer account before 26th July 2021 to do so. https://www.theticketsellers.co.uk/your_account
Those with glamping or pre pitched camping should contact Zoobells and Camplight directly.
If you have a question regarding your order, you can contact Ticketsellers on 0121 472 6688
I paid in instalments - what happens now?
All instalment ticket holders plans will automatically be valid for 2021’s festival.
You can either:
- Pay off the balance of your ticket on the existing scheduled date of 1st June 2020. To pay off your balance and rollover your ticket you need login to your account here. OR
- Pay off the balance of your ticket in 2021 on our new payment date of 1st March 2021. To choose this option please complete this form before 26 May 2020 so we can move your payment date.
However, if you wish to apply for a refund for the amount you have paid so far, please login to your customer account here. Please make sure to select your choice before 1st June 2020.
How much is a ticket to 2021?
As the festival is being postponed a year, tickets remain on sale at the tier 4 price of £135-145 + booking fee, until they sell out.
Tickets to Nozstock The Hidden Valley 2021 which takes place on 22nd – 25th July are available to buy here.
How can I support Nozstock?
By doing nothing and allowing us to rollover your ticket to 2021, you are already supporting Nozstock – thank you.
If you can afford to, and would like to do more by supporting Nozstock both this and next year, then you can make a donation. We have already spent on this year’s production, as you might imagine – this kind of support really helps. We’re also donating 10% of all we receive between our partner charities.
There are a couple of options:
- Make a donation… at a value you choose through Paypal, OR
- Donate your entire ticket order. This can be done by logging into your customer account here.
Those who donate their entire order will be eligible to receive super early bird tickets for 2021’s festival. We’ll be in touch via email 25 days after your process your donation with a discount code so you can buy the cheapest tickets available. We might even throw in some other special gifts as a thank you!
If you have a question regarding your order, you can contact Ticketsellers via their contact form here.
Who is playing at Nozstock The Hidden Valley 2021?
So far, we have confirmed that most major artists including the below will be joining us down on the farm to headline our 22nd edition of Nozstock in 2021:
Sister Sledge, Andy C Ft. Tonn Piper, Gentleman’s Dub Club, Submotion Orchestra, Ibibio Sound Machine, Calyx and Teebee w/ LX One, Dirty Dike w/ DJ Sammy B-Side, Mungo’s Hi Fi Ft. Gardna, Stanton Warriors, Break, Kingdom (Rodney P, TY, Black Twang), Tankus The Henge, Dutty Moonshine Big Band.
We’re also continuing negotiations with the rest of the line up and looking at some new surprises to be announced in the coming months.
As ever, stay tuned to nozstock.com and our socials to keep up to date with any new line up announcements. Facebook. Instagram. Twitter.
I'm a volunteer - what happens now?
All volunteer roles, tickets and extras will automatically rollover to 2021 so if you’ve already paid for your ticket, you don’t need to do a thing. As an independent festival, we are grateful to those who support us by carrying over their ticket.
However, we do understand that not everyone is in the position to support us in this way or that your plans may have changed. So if you wish to apply for a refund please login to your customer account here before 1st June 2020.
If you have a question regarding your order, you can contact Ticketsellers via their contact form here.
Refunds will be processed within 25 days. Our ticketing agent is working as hard as possible to sort everything out so please be patient.
I'm a trader - what happens now?
We’ll get in contact with you. Look out for an email from [email protected]
I'm a performer/practitioner - what happens now?
Your stage/area manager will be in touch with you to discuss this.
I'm an ambassador in the Nozsquad - what happens now?
If you’re an ambassador that has been selling tickets for this year’s festival, we will automatically rollover your ambassador profile and the tickets that you have sold to your buyers to Nozstock 2021, so there is no need to do a thing! The new dates for Nozstock are July 22-25 2021 and most major acts including Andy C, Sister Sledge, Gentleman’s Dub Club, Submotion Orchestra, Calyx & Teebee, Ibibio Sound Machine and Break will be joining us on our new dates and we’re in the process of confirming the rest of our line up along with some nice new surprises.
Providing your ticket buyers do not apply for a refund you will be able to pick up exactly where you left off (in terms of selling tickets) when you begin the process again for Nozstock 2021.
As an ambassador, you may find that your ticket buyers ask you directly for a refund. Please explain to them that they can apply for a refund through Ticketsellers, with more information on the “How do I get a refund?” section of this page.
We are an independent festival, and therefore grateful to those who support us by carrying over their ticket to 2021. However, we do understand that not everyone is in the position to support us in this way. It would also benefit you as an ambassador if your ticket buyers rollover their tickets to 2021, as it means that your progress in selling tickets will not be lost.
If you need any more help/information, please email [email protected] with your enquiry.
My child, who did not require a ticket for the 2020 festival, will be 13 by the time of the 2021 event - what should I do?
Anyone who has registered they were bringing a child aged 12 or under to Nozstock 2020 can bring the same child to Nozstock 2021 free of charge, even if they would be 13 and would normally be charged admission by the time Nozstock 2021 takes place on 22nd – 25th July 2021.
Any new ticket buyers, or children aged 13+ who were not previously registered as attendees for Nozstock 2020 would be charged in the usual way.
Why should I keep my ticket?
Your support for an independent, family-run event in its 22nd year would help Nozstock at a tough time for our industry, and you’ll get the great acts and amazing experience you always get at the farm. We have already confirmed that most major artists including the following will return in 2021:
Sister Sledge, Andy C Ft. Tonn Piper, Gentleman’s Dub Club, Submotion Orchestra, Ibibio Sound Machine, Calyx and Teebee w/ LX One, Dirty Dike w/ DJ Sammy B-Side, Mungo’s Hi Fi Ft. Gardna, Stanton Warriors, Break, Kingdom (Rodney P, TY, Black Twang), Tankus The Henge, Dutty Moonshine Big Band.
We’re also continuing negotiations with the rest of the line up and looking at some new surprises to be announced in the coming months.
I’ve booked accommodation through Zoobells or Camplight. Will this be reimbursed?
If you have booked boutique camping with Zoobells or pre-pitched tents through Camplight, those bookings will roll over to 2021. You don’t need to do anything. They will email you soon with all relevant information. If you would like to request a refund please contact Zoobells or Camplight directly and they will process your request as soon as they can. Contact Zoobells here. Contact Camplight here.
My question hasn't been answered here, what shall I do?
If your question is about tickets or refunds, please contact Ticketsellers here.
If your question is about the festival itself please email [email protected] and we will get back to you soon.
